Domain-led thinking
Complex claims operations are translated into clear and executable requirements.
www.dornieden.org
Senior Product Manager · Business Consultant
Insurance · Claims Management · Process Automation · AI · IDP/OCR
I work at the intersection of insurance expertise, digital claims processes, product development, and automation.
Open to selected opportunities with clear domain and product fit.
Complex claims operations are translated into clear and executable requirements.
I connect business, product, and technology through a shared delivery objective.
Automation, AI, and decisioning are applied where they create measurable value.
Backlogs are managed by customer value, implementation effort, and regulatory relevance.
I design process improvements from intake to decision and operational execution.
Progress is tracked through quality, cycle time, and operational stability indicators.
I create alignment across business, operations, IT, and external partners.
AI, IDP, and OCR are applied where they are sustainable from a domain perspective.
From concept to rollout, decisions stay practical, testable, and time-conscious.
With more than 30 years in insurance, my core focus is claims and motor insurance. I connect domain expertise, processes, and technology with a clear, pragmatic approach.